Writing good FAQs: Difference between revisions

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(Added FAQ Naming Conventions)
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* It is good to group FAQs related to a topic, e.g. '''Linux''', '''Installation''', etc.
* It is good to group FAQs related to a topic, e.g. '''Linux''', '''Installation''', etc.
* If the topic is too large qualify, e.g. '''Linux, Running on''', '''Linux, Building for Xen''', etc.
* If the topic is too large qualify, e.g. '''Linux, Running on''', '''Linux, Building for Xen''', etc.
For examples, see [[:Category:FAQ]]


== Attributes ==
== Attributes ==

Revision as of 18:14, 12 November 2011

Conventions: Naming FAQs

Aim to name FAQs, such that they can easily found in an index

  • Prefix the FAQ with the main scope, e.g. Xen, XCP, XenARM, etc.
  • Then add FAQ
  • It is good to group FAQs related to a topic, e.g. Linux, Installation, etc.
  • If the topic is too large qualify, e.g. Linux, Running on, Linux, Building for Xen, etc.

For examples, see Category:FAQ

Attributes

Good FAQs typically have the following attributes:

  • The question is clearly and concisely covered at the beginning of the FAQ
  • They use simple and clear language
  • They avoid the excessive use of technical language or add a definition of a new term
  • They tend to be self containing, i.e. they limit the number of external links
  • They contain examples, scripts, etc.