Writing good FAQs

Good FAQs typically have the following attributes:

• The question is clearly and concisely covered at the beginning of the FAQ (a shorter version should be in the title)
• They use simple and clear language
• They avoid the excessive use of technical language or add a definition of a new term
• They tend to be self containing, i.e. they limit the number of external links
• They contain examples, scripts, etc.